Kernel Metadata Declaration — on demand

What the DOI identifies

PLS Modeling in Order to Satisfaction Criteria Selection ofBusSystem(CaseStudy:BusSystemof Zanjan

10.46243/jst.2022.v7.i03.pp113-121 · JournalArticle — an article in a journal · Digital · Visual · Language · en

Published 2022-05-25

Part of Journal of Science & Technology · ISSN 2456-5660 · vol. 7 · no. 3 · pp. 113–121

Principal agents

• Mr. S. Kiran Kumar Mr. S. Kiran Kumar (author → Author)
• Longman Publishers (publisher → Publisher)

Also in the record, outside the Kernel: the abstract, the licence, 4 links, 30 references. Source: Crossref (member 25296), registered 2024-02-16, last deposited 2026-09-17.

⬇ Record (JSON) ⬇ Declaration (XML)

System metadata — ISO 26324:2025, Annex B · DOI Handbook 10.1

Each element by the standard's name and the Handbook's (in grey), read off the record.

The record

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        "value": "The term \"quality of service\" refers to how well a company meets its customers' needs. Increasing the number of people who own cars requires careful evaluation and enhancement of the quality of bus service. Since customer happiness is directly tied to service quality, study ing its com ponents is crucial. According to previous research, the following six factors are prioritized by citizens: journey time, convenience, accessibili ty, pricing, comfort, information, and safety. Indicators of service quality in the Zanjan, Iran, bus system were modeled for this study. The most crucial elements of consumer satisfaction were thus determined by these metrics. Empirical study was conducted by surveying actual travelers, with the resulting data analyz ed with Smart PLS. It's important to remember th at in the end, a model was created to ascertain consumer satisfaction with the aforementioned characteristics (quality indica tors), with the largest weights going to security, comfort, speed, and ease of use. In addition, 59% of users were pleased with this system",
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            "doi": "10.1080/15568318.2012.660103",
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            "doi": "10.1680/jmuen.16.00005",
            "unstructured": "Thirdly, Abdi A., Bigdeli Rad H., and Azimi E. Analyzing and simulating traffic flows for safety purposes. Thomas Telford Ltd., 2016: Proceedings of the Institution of Civil Engineers, Municipal Engineer"
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            "unstructured": "User satisfaction in public transportation: A multi-method study with policy implications. 2008;15(4):260-72 Transport Policy"
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            "unstructured": "Service quality elements influencing customer satisfaction for bus transportation. Eboli, L. and Mazzulla, G. (2007), 10(3):2, Journal of Public Transportation"
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            "unstructured": "7 Omar MS, Ariffin HF, Ahmad R. The influence of gender on service quality and customer satisfaction in Arabic restaurants. 2016;224:384-92 in Procedia-Social and Behavioral Sciences"
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            "unstructured": "Customer happiness, productivity, and profitability: Goods vs. services, by E.W. Anderson, C. Fornell, and R.T. Rust. Science of Marketing, 16(2), 129-45 (1997)"
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The Kernel Metadata Declaration

DOIMetadataKernel.xsd · namespace http://www.doi.org/2010/DOISchema · Attribute Value Sets 2.3 · draft — the agency's DOI name is filled in on accreditation

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